Privacy policy

At Lancashire Smile, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, and any other information you provide when you request an appointment or contact us.
• Medical History: If you choose to provide it, we may collect information about your dental and medical history to better serve your needs.
• Payment Information: We collect payment details necessary for processing transactions, which are securely handled through our payment processor.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To schedule and manage appointments.
• To provide dental services and care.
• To communicate with you regarding your appointments, treatment, and any updates about our practice.
• To process payments and manage billing.
• To improve our website and services based on user feedback and interactions.

3. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
• To comply with legal obligations, respond to subpoenas, or protect our rights and property.

5. Cookies

Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us analyse web traffic and improve our site. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer.

6. Your Rights

• Access the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain legal exceptions.
• Withdraw consent to our processing of your data, where applicable.

To exercise any of these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our practices, please contact us at:

Lancashire Smiles
Email: smiles@lancashiresmiles.co.uk
Phone: 01772 342929
Address: 55-63 Freckleton Street, Kirkham Street, Preston Lancashire, PR4 2SN

Thank you for trusting Lancashire Smile with your dental care!

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